Illinois State University
Illinois State University
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IT150 Students, if you have an H: drive that is not mapping, your Datastore account is locked out. We have a ticket in with AT to get this resolved.

IT168/IT178 students, if your start menu is unresponsive, hit Alt+F4 and reboot your VM. We are working on a permanent resolution.

The ITLab-Pool is still at half capacity and we are working on a permanent solution. You can use ITLab-Pool or ITLab-Pool2.

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School of Information Technology - IT Support

This website is intended for faculty and students who are currently enrolled in the School of IT at Illinois State University. On this page you will be able to:


  • Submit a ticket for any issue you encounter in the physical or virtual labs
  • Tutorials on how to access and use various School of IT resources
  • Register for the Microsoft DreamSpark Program which will give students access to the entire Microsoft software portfolio for installation on personal devices
  • Register for VMware Academic Program which will give access to VMware software
  • Submit feedback about any service offered or contact us to ask a question

ITKadmins@illinoisstate.edu

School of Information Technology
Normal, Il 61790-5150
Phone: (309) 438-8338

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